Returns & Exchanges

At PALM ROW, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer hassle-free returns and exchanges within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-10 business days.